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Senior Technical Program Manager
2 months ago
We are seeking a highly skilled Senior Technical Program Manager to join our Customer Fulfillment Experience (CFX) team at Amazon. As a key member of our team, you will be responsible for leading large, cross-organizational, and functional programs and initiatives that drive business growth and customer satisfaction.
Key Responsibilities- Lead the development and execution of technical programs across multiple teams and stakeholders
- Collaborate with senior product and engineering leaders to define strategy and requirements
- Design, coordinate, and execute technical solutions that scale globally
- Manage complex systems and organizations, making appropriate trade-offs between business and technical constraints
- Communicate goals, roles, and responsibilities clearly to stakeholders
- Identify and secure commitment from tech teams across the company for new initiatives
- Drive consensus on the technical approach and lead the change management process
- 5+ years of technical program management experience
- 7+ years of experience working directly with engineering teams
- Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules
- 7+ years of relevant engineering experience
- Basic Qualifications
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.