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Spa Service Representative
4 weeks ago
Company Overview:
Hand & Stone Massage and Facial Spa Greenville is a leading franchise in the membership-based spa services industry, with over 500 locations across the US and Canada. Our mission is to provide an outstanding experience for our customers.
Salary: The estimated hourly wage for this position is $12-$15 per hour, plus commissions based on sales performance.
Job Description:
We are seeking a Spa Associate with open and flexible availability including nights/weekends to join our team at Hand & Stone Massage and Facial Spa Greenville. As a critical link in ensuring customer satisfaction, you will be responsible for providing exceptional customer service, meeting membership sales goals, and upholding spa cleanliness standards.
Responsibilities:
- Meet membership sales targets by effectively communicating sales, promotions, and service options with clients.
- Detailed knowledge of the menu of services - don't worry, we'll train you.
- Have excellent customer service to members and guests, while building relationships that last.
- Capable of working flexible hours including some weekends.
- Uphold spa cleanliness standards.
- Bring a positive and energetic attitude.
- Answer phones, schedule appointments, and file documents.
- Perform various other duties as assigned.
What's in it for you?
- Competitive Compensation - hourly wage PLUS commissions.
- Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind.
- Positive and Professional Work Environment - We like to have fun and keep work interesting.
- Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
- PTO- We offer paid vacation and sick time.
- 50% Paid Health, Dental, and Vision Insurance for our FULL TIME EMPLOYEES.
- Employee Service Program-3 Free Services every year.
- Employee Referral Program-earn bonuses when referring your friends to come work with us.
Qualifications:
- Having a high school diploma or equivalent is required.
- Must be 18 years old or older.
- Must be exceptionally organized and have great attention to detail.
- Must be a strong team player with the ability to work independently with minimal supervision.
