Patient Access Representative

4 weeks ago


Lake Charles, Louisiana, United States Center For Orthopaedics Full time

Job Summary: We are seeking a skilled Patient Access Representative to join our team at Center for Orthopaedics. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.

Key Responsibilities:

  • Greets and checks in patients in a courteous and friendly manner.
  • Obtains updated insurance cards and identification cards as needed upon arrival.
  • Verifies patient insurance and ensures it is active.
  • Directs patients to the vitals station when necessary.
  • Ensures patient registration is up-to-date according to CFO guidelines.
  • Provides guidance and direction to patients on registration procedures.
  • Monitors charts for credit status and directs patients to the business office as needed.

Requirements: To be successful in this role, you will need excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.



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