Senior Patient Account Specialist

3 weeks ago


Lake Charles, Louisiana, United States JL4 Staffing Full time

Job Description

As a Senior Patient Account Specialist at JL4 Staffing, you will be responsible for the accurate and timely billing and collecting of physician services. This role requires strong communication skills to effectively convey ideas to market personnel, insurance carrier representatives, and patients.

Responsibilities:

  • Perform billing, A/R follow-up, and credit balance resolution activities to ensure claim payment.
  • Identify trends and their root cause to improve the effectiveness and efficiency of the physician revenue cycle.
  • Provide excellent customer service to ensure a positive experience for all stakeholders.
  • Document all follow-up efforts in the practice management system.
  • Assist with patient education concerning insurance plans.

Requirements:

  • High school diploma or equivalent; college coursework a plus.
  • Ability to operate a telephone, computer, copier, fax machine, and 10-key calculator by touch.

Work Authorization:

  • US Citizen
  • Green Card


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