OSP Field Service Technician

2 days ago


Gastonia, North Carolina, United States Ripple Fiber Inc Full time
About Ripple Fiber

We are a dynamic and innovative company that provides access to the best internet for life. Our mission is to bridge the digital divide using advanced technology that improves people's lives.

Job Summary

The OSP Field Service Technician is responsible for the installation, maintenance, and repair of Ripple Fiber equipment in accordance with customer requirements and company standards. This role requires a strong understanding of fiber optic technology and excellent customer service skills.

Key Responsibilities
  • Install and maintain fiber optic cables, including running cables through conduits and splicing them.
  • Use specialized equipment to test the integrity of fiber optic connections and identify any issues.
  • Perform routine maintenance and upgrades to ensure the fiber optic network operates efficiently.
  • Work closely with other technicians, engineers, and project managers to ensure fiber optic installations meet company standards and customer requirements.
  • Follow safety protocols to handle fiber optic cables and related equipment properly.
Requirements
  • Valid state driver's license and safe driving record.
  • Ability to operate hand tools and handheld mobile devices.
  • Experience working in customer service, construction, electrical, technical, or related field is a plus.
  • Clean driving record.
  • Work a flexible schedule, including evenings and weekends.
  • Lift and move up to 60 lbs.
  • At times work in small spaces or a loft (up to 28 ft.).
  • Identify wire and cable colors.
  • Qualify on pre-employment assessments.
  • Be available for overtime, emergency call outs, and holiday work.
  • Weigh less than 275 lbs. for ladder safety.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you believe you are a fit for this role and our company culture, please submit your resume and cover letter for consideration.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.



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