Operations Manager for Food Service

4 days ago


Redwood City, California, United States Taco Bell Full time

The salary range for this position is $21/hour.

We are seeking highly motivated individuals who want to work in a fast-paced environment with opportunities for growth As an Operations Manager, you will support other management levels by running great shifts and leading teams self-sufficiently. You must take ownership and responsibility to solve problems while being willing to provide help and guidance to others. The ideal candidate will have strong leadership qualities and organizational skills with a confident, professional manner, and can give clear concise instructions, exhibit good time management skills and good problem-solving and decision-making.

Diversified Restaurant Group is a people-first company We pride ourselves on being a large company with a small company feel Every person that works here is part of the DRG Family What started as a 30-unit Taco Bell business has since grown into a multi-brand operation. We operate Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska, California, and Nevada. We have more than 6,000 team members and continue to grow every day

Our CORE Values:Key Responsibilities:
  1. Greet every guest with a smile, be polite and pleasant with guests and team.
  2. Demonstrate a positive and enthusiastic attitude with co-workers and guests.
  3. Ensure every guest receives great service and great food while working with a sense of urgency.
  4. Work well with other management and fellow Team Members. Cooperate well with others and work well as a team. Able to help others when needed. Take action without being told, willing to go above and beyond what is simply required.
  5. Role Model that customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.
  6. Ensure that all Team Members present a neat and clean appearance and correctly wear the company uniform.
  7. Ensure all Team Members complete their tasks as assigned in a timely and accurate manner.
  8. Successfully lead the team as Manager in Charge, ensuring company standards regarding service, food safety, and general procedures are always being met. Provide ongoing constructive and complimentary feedback to the team.
  9. Actively participate in the training and development of Team Members.
  10. Assist with profit and loss management, follow cash control procedures, maintain inventory and manage labor.
  11. Provide regular feedback to the RGM and other management on the performance of the team.
Requirements:
  1. Must be 18 years or older.
  2. Experience: One year of restaurant experience required with proven lead experience on all shifts.
  3. Must maintain a current Health Card according to state or local requirements.
  4. Education: Basic math & reading skills.
  5. Must have the ability to read, speak, comprehend, and write in English.
  6. Must have reliable transportation.
  7. Must pass a Criminal Background Check.
  8. Must be able to pass the ServSafe Certification Course and Exam.


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