Ambitious Hospitality Host

2 weeks ago

Wayne, Pennsylvania, United States Fearless Restaurants Full time

We are excited to offer an opportunity for a highly motivated and enthusiastic individual to join our team as a Host at White Dog Cafe - Wayne. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. We are looking for a warm and welcoming person who is passionate about delivering exceptional customer service and creating a memorable experience for our guests.

About Us

We are part of Fearless Restaurant Group, a group of 10 independent restaurants based in Philadelphia, PA and Long Beach Island, NJ. Our company is defined by our talent, teamwork, resources, opportunity, and a workplace built on loyalty and respect. We are a creative and ambitious business with an aggressive growth strategy, and we require like-minded leaders to join us as we move forward.

Job Description

As a Host, you will be responsible for greeting guests, seating them in a timely and efficient manner, and ensuring that their experience is exceptional from start to finish. You will work closely with the rest of the team to ensure that every guest feels welcome and valued. This is a full-time position.

Key Responsibilities
  • Greets guests warmly and efficiently, ensuring a positive first impression
  • Seats guests in a timely manner, taking into account their preferences and special requests
  • Manages reservations and waitlists, ensuring that guests are aware of wait times and any delays
  • Communicates effectively with the kitchen and server teams to ensure that guests receive their orders in a timely manner
  • Handles guest complaints in a professional and courteous manner
Requirements

We are looking for a highly motivated and enthusiastic individual who is passionate about delivering exceptional customer service. The ideal candidate will have strong communication skills, be able to work well under pressure, and have a positive attitude. This role requires the ability to stand for long periods and be on your feet for most of the shift.

Benefits

We offer a competitive salary, ranging from $11 to $18 per hour, depending on experience, as well as a range of benefits, including direct deposit, two consecutive days off per week, set schedule, and premium PPO health and dental insurance through Independence Blue Cross. We also offer short-term disability, critical injury, and accident insurance, discounted gym membership at Edge Fitness Clubs, Health Savings Account plans, and an Employee Dining Benefit Program at all Fearless Restaurant locations. We are committed to providing a supportive and inclusive work environment, and we offer opportunities for professional development and growth.

The estimated salary for this position is $15.50 per hour, based on a 40-hour workweek. This is a full-time position, and we offer a range of benefits and perks to support your health, well-being, and career development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and creating a memorable experience for our guests, we would love to hear from you. Please submit your application, including your resume and a cover letter, to us at your earliest convenience.

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