Administrative Support Specialist
3 weeks ago
Hanger Clinic is a pioneering organization in the field of orthotics and prosthetics, dedicated to empowering individuals to reach their full potential. Our team of experts provides personalized care and innovative solutions to help people overcome physical challenges.
">We are seeking a highly motivated and organized individual to fill the role of Medical Office Administrator. As a key member of our front office team, you will be responsible for coordinating various administrative tasks, ensuring seamless communication with patients, colleagues, and external partners.
Your Key Responsibilities:
- Scheduling appointments and maintaining accurate patient records
- Validating insurance and payment authorization, and processing claims
- Providing financial counseling and responding to telephone inquiries
- Conducting daily document research on our electronic health/medical record system
Requirements:
- High school diploma or equivalent required
- Less than 1 year of customer service, administration, or related experience
- Valid driver's license and driving record within Hanger's Motor Vehicle Safety Policy and Procedures standards
PREFERRED QUALIFICATIONS:
- At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase)
- Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state, and federal plans including coding, billing, and reimbursement protocols
- Associate's degree
- Ability to type 40 correct words per minute
- At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), email, and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc.
- Basic administrative math accounting skills
Estimated Salary: $42,000-$50,000/year + bonus + benefits
About Us:
Hanger Clinic is an equal opportunity employer committed to creating a diverse and inclusive workplace. We strive to foster a culture of respect, empathy, and understanding, where everyone can thrive and grow.
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