Clinical Specialist

4 weeks ago


Syracuse, New York, United States Medtronic Full time
Job Summary

We are seeking a highly skilled Clinical Specialist to join our Cardiac Rhythm Management team. As a Clinical Specialist, you will provide technical, educational, and operational support to assist the district in meeting sales and customer service objectives.

Key Responsibilities
  • Provide technical support for Cardiac Rhythm Management medical device systems
  • Perform checks and interrogations of CRM medical device systems post-sign-off
  • Support implants of all CRM products post-sign-off
  • Provide on-call support as needed on evenings and weekends post-sign-off
  • Assure completion of patient registration and any other required hospital documentation
  • Help manage consignment inventory and trunk inventory once obtained
  • Provide additional inventory support to meet customer needs
  • Maintain software on programmers throughout the district as directed
  • Assist with managing daily coverage logistics as needed
  • Educate and train physicians, hospital personnel, and office staff on products or solutions for which training has been completed
  • Assist with educating and training new Clinical Specialists and Sales Representatives post-sign-off
Requirements
  • High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science, or computing
  • Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science, or computing
  • Bachelor's Degree in nursing, life sciences, biomedical engineering
  • Cath Lab, EP Lab, hospital/clinic, or cardiology experience
  • Experience teaching and educating medical personnel, peers, and technical support personnel
  • Thorough working knowledge of medical terminology and the medical device industry
  • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
  • Expertise with Microsoft tools and other business applications
  • Ability to meet vendor credentialing requirements
Work Environment

This role requires frequent travel to customer clinics, hospitals, and offsite meetings. The employee is also required to interact with a computer and communicate with peers and co-workers.

Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.



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