Optical Expert

At EssilorLuxottica Group, we are seeking a highly skilled Licensed Optician to join our team. As a key member of our optical team, you will be responsible for providing exceptional patient experiences through the selection, measurement, ordering, and fitting of eyewear.

• Custom fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen, providing guidance and support to peers.
• Take and record measurements, adjust or fit eyewear correctly, ensuring finished eyewear meets standards and patient requirements.
• Explore patient needs and priorities by asking open-ended questions.
• Assist peers with complex areas of product needs and prescriptions.
• Utilize practice tools and adhere to company policies and procedures.
• Anticipate problems, explore underlying reasons, and develop long-term solutions to ensure patient satisfaction.
• Possess the ability to multi-task, prioritize, and manage time with competing priorities.
• Commit to delivery dates and times, seek feedback, and ask for referrals.
• Strive for exceptional results on KPIs and competencies.
• Present, celebrate, and educate patients at the time of dispense.
• Take pride in practice appearance, show initiative to keep clean, attractive, and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Possess a 'can-do' spirit and strong drive for results, with a desire for continual learning and improvement.
• Adhere to company policies and procedures, including discounting, promotions, and inventory management.
• Work weekends and evenings to support business needs.
• Adhere to attendance and daily time-keeping requirements.
• Adhere to all company policies and procedures.
• Sell on your feet 80-100% of the time.
• Consistently maintain proper dress code.
• Perform other duties as assigned by Practice Manager or as business needs dictate.

• High School graduate or equivalent.
• Active state optical licensure; must maintain license.
• Strong customer service skills: communicator, listener, and team builder.
• Knowledge of inventory management systems.
• Strong basic math skills.
• Sales skills – ability to use and carry a tablet.
• Embraces new technology and change.

• Previous eyecare and/or customer service experience.
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications.

We offer a competitive compensation package, including employee pay determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Additionally, you may be offered a bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include healthcare, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from all qualified candidates. We are committed to providing reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. Please contact us at [insert contact information] to request a reasonable accommodation.