Financial Operations Manager
4 days ago
Estimated Salary: $52,000 - $72,000 per year
About the Role:
The Financial Operations Manager is responsible for overseeing the daily operations of our Teller Services department. This includes coordinating teller activities, supervising personnel, and ensuring efficient customer service delivery.
Key Responsibilities:
- Operations Management: Coordinates teller operations, assigns work, and distributes workflow to ensure smooth service delivery.
- Persuasive Communication: Effectively communicates with members, Service Representatives, and management to resolve issues and provide exceptional service.
- Leadership and Development: Supervises and trains employees to achieve their full potential and enhance overall department performance.
- Process Improvement: Analyzes and improves existing processes to increase efficiency and productivity.
Requirements:
To be successful in this role, you will need a strong background in financial services, excellent communication skills, and experience in leadership and team management.
About Us:
America First Credit Union is a member-owned, not-for-profit cooperative providing financial services to its members. We value innovation, teamwork, and community involvement.
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