Executive Casino Host- Asian Marketing Specialist
2 days ago
The Orleans Hotel & Casino is seeking a skilled Casino Guest Experience Director to join our team. This is a full-time position that requires a strong focus on customer satisfaction and retention. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:
- Develop and maintain personalized relationships with premium guests
- Recruit new players through direct sales activities such as direct mail, telemarketing, referrals, guest visitation, and on/off-site events
- Respond to guest inquiries or concerns in a calm, prompt, and courteous manner
- Issue complimentary services consistent with company policies
Requirements:
- Bachelor's Degree or equivalent work experience in a related field
- Five years of experience in customer service, preferably in the gaming industry
- Excellent oral and written skills, leadership skills, and customer service and interpersonal skills
- Must be flexible in work schedule
Salary:
$60,000 - $80,000 per year
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A fun and dynamic work environment
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Asian Gaming Relations Manager
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