Executive Casino Host- Asian Marketing Specialist

2 days ago


Las Vegas, Nevada, United States The Orleans Hotel & Casino Full time
Job Description

The Orleans Hotel & Casino is seeking a skilled Casino Guest Experience Director to join our team. This is a full-time position that requires a strong focus on customer satisfaction and retention. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Develop and maintain personalized relationships with premium guests
  • Recruit new players through direct sales activities such as direct mail, telemarketing, referrals, guest visitation, and on/off-site events
  • Respond to guest inquiries or concerns in a calm, prompt, and courteous manner
  • Issue complimentary services consistent with company policies

Requirements:
  • Bachelor's Degree or equivalent work experience in a related field
  • Five years of experience in customer service, preferably in the gaming industry
  • Excellent oral and written skills, leadership skills, and customer service and interpersonal skills
  • Must be flexible in work schedule

Salary:
$60,000 - $80,000 per year

Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment


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