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VDOT Business Analyst

1 month ago

Richmond, California, United States Lorven Technologies Full time
Job Title: VDOT Business Analyst - Hybrid Role

Job Summary: We are seeking a highly experienced Business Analyst to join our Business Analytics and Testing Support Team at Lorven Technologies.

Key Responsibilities:

* Act as the voice of the customer, working with project team members and business stakeholders to fully understand business processes, pain points, and customer needs.

* Develop expertise in customers' business applications and organizational data management concepts, advocating for the customer throughout the SDLC.

* Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution.

* Diagram current processes and propose modifications using process flows, context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.

* Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes.

* Decompose requirements into Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.

* Map user stories to technical designs for system modifications, ensuring that solutions meet customer expectations.

* Identify and group related user stories into Themes; document dependencies, ensuring alignment with customer priorities and business processes.

* Assist the Product Owner in maintaining the product backlog with a customer-first mindset.

* Perform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfaction.

* Coordinate and facilitate User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress.

Qualifications:

* Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.

* 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customer during sprint reviews.

* Experience organizing and maintaining Product and Sprint backlogs, ensuring prioritization based on customer needs.

* Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals.

* Strong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutions.

* Proficient in defining acceptance criteria and managing the acceptance process with the customer in mind.

* Experience with software development applications such as Azure DevOps and/or Jira.

* Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).

* Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.

* Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.

Preferred Qualifications:

* Certified Business Analysis Professional (CBAP)

* PMI - Professional in Business Analysis (PMI-PBA)

* PMI - Agile Certified Practitioner (PMI-ACP)

* Experience using Azure DevOps or Jira for agile software development and work item tracking.

* Experience with automated testing tools such as TestComplete, Cucumber, or Selenium.

How to Apply: If you are a motivated and experienced Business Analyst looking for a new challenge, please submit your application to Lorven Technologies.