Field Operations Specialist

3 weeks ago


Minneapolis, Minnesota, United States Nlb Services Full time
Job Summary

We are seeking a highly skilled Field Engineer to join our team at NLB Services. As a Field Engineer, you will be responsible for providing operational support and technical assistance to our IT infrastructure in various locations.

Key Responsibilities
  • Provide technical support and customer service during field visits and dispatches.
  • Diagnose and resolve technical issues and errors, and document solutions.
  • Collect and analyze performance data to provide technical assistance.
  • Develop and implement technical solutions to software and setup errors.
  • Build positive relationships with customers and ensure timely and detailed service reports.
Requirements
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Excellent communication and customer service skills.
  • Ability to use a ladder and work at heights.

NLB Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment.



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