Store Associate

6 days ago


Merrillville, Indiana, United States Sam's Club Full time
Tire and Battery Service Expert Job Description
">

This role involves working as a Tire and Battery Center Technician at Sam's Club. You will be part of a dynamic team that provides safe and efficient service in both sales and service areas of the department. This position requires a strong focus on delivering exceptional customer experiences while maintaining accurate inventory, audit, safety, and compliance standards.


">Main Responsibilities
">
  • Provide exceptional customer experiences by collaborating with team members to fulfill sales and service requests.
  • Demonstrate expertise in safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Utilize digital tools to drive sales, improve the service experience, and elevate associate engagement.
  • Communicate with TBC Lead regarding equipment, tools, and supplies needs.
  • Monitor and manage returns and special orders.
  • Operate cash registers and process transactions.
  • Work hands-on in the physical area to maintain accurate inventory, audit, safety, and compliance standards.
  • Report any TBC complaints, safety hazards, or problems with products, services, and work areas.
  • Complete necessary paperwork, logs, and documentation.
  • Evaluate and implement best practices to improve the service experience.
  • Participate in ongoing training and development to stay up-to-date with industry trends and technologies.

">What We Offer
">
  • A competitive hourly wage ranging from $18.00 to $25.00 per hour.
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Health benefits include medical, vision, and dental coverage.
  • Financial benefits include 401(k), stock purchase, and company-paid life insurance.
  • Military Leave Pay, adoption, and surrogacy expense reimbursement, and more.


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