Customer Service Ambassador for Dining Experiences

3 days ago


Phoenix, Arizona, United States Marriott International, Inc Full time
Job Summary:

We are seeking a skilled Customer Service Ambassador to join our team at Marriott International, Inc. as a Host or Hostess.

About the Role:

This is an exciting opportunity to provide exceptional customer service and create memorable dining experiences for our guests. As a Host or Hostess, you will be responsible for greeting guests, seating them at clean tables, and ensuring they have the necessary utensils and menus.

You will also monitor the dining area for cleanliness and guest well-being while adhering to safety and quality standards. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

About You:

We are looking for a motivated and enthusiastic individual who can provide outstanding customer service and support our team members. The ideal candidate will have previous experience in a similar role, preferably in the hospitality industry.

A high school diploma or equivalent is required, and a license or certification is not necessary. However, having a relevant qualification or certification may be beneficial.

The estimated annual salary for this role is around $35,000 - $45,000 based on location and experience.

Responsibilities:
  • Greet guests and determine the number in their party
  • Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
  • Guide guests through the dining rooms and provide any needed assistance
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Benefits:
  • Competitive salary
  • Ongoing training and development opportunities
  • Opportunities for career advancement


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