General Manager

5 days ago


Ogden, Utah, United States Mo' Bettahs - Ogden Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our restaurant team at Mo' Bettahs - Ogden. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of up to 40 team members to achieve sales and customer satisfaction goals.
    • Develop and implement strategies to improve employee engagement, retention, and performance.
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience.
    • Address customer complaints and concerns in a professional and timely manner.
  • Operations and Administration
    • Oversee the daily operations of the restaurant, including food preparation, inventory management, and cash handling.
    • Manage the restaurant's budget, including labor costs, inventory, and supplies.
  • Marketing and Sales
    • Develop and implement marketing strategies to increase sales and drive customer growth.
    • Monitor and analyze sales data to identify trends and opportunities for improvement.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Business, or related field.
    • Minimum 2 years of experience in restaurant management, preferably in a fast-paced environment.
  • Skills and Qualifications
    • Proven track record of success in leading high-performing teams and driving sales growth.
    • Excellent communication, leadership, and problem-solving skills.
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
    • Knowledge of restaurant operations, including food safety and sanitation procedures.
Working Conditions

The General Manager will work in a fast-paced restaurant environment, with frequent exposure to noise, heat, and physical activity. The position requires standing for long periods, lifting up to 50 pounds, and bending, stooping, and kneeling. The General Manager must be able to work effectively in a team environment and maintain a positive attitude in a dynamic and sometimes stressful work environment.


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