Field Service Technician

2 days ago


Midland, Texas, United States NCR Voyix Full time

At NCR Voyix, we are committed to delivering exceptional service to our customers. As a Field Service Technician, you will play a critical role in ensuring that our customers receive the best possible experience.

Salary and Benefits

We offer a competitive hourly rate of $17.50 to $22, depending on your location and level of experience. You will also have opportunities for overtime pay at time and a half. Additionally, you may be eligible for bonuses up to $100 per call, ran that utilizes a mobile extended work platform (MEWP).

In addition to your salary, you will also receive a range of benefits, including:

  • 7 paid holidays and 6 paid floating holidays
  • Paid vacation – up to 80 hours your first year
  • 401K savings and retirement plan
  • Company-provided business use only vehicle
  • Medical insurance available immediately
Job Description

As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. You will service electromechanical equipment like self-checkout systems within an assigned territory, perform maintenance, repair, PM work, and system overhauls.

Required Skills and Qualifications

To qualify for this role, you will need to possess the following skills and qualifications:

  • Local candidate to specific geographic area
  • Authorized to work in the US
  • Valid driver's license and driving record that satisfies NCR fleet requirements
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity
  • Ability to perform essential functions of the job with or without a reasonable accommodation
  • Prolonged travel with driving several hours per day
  • Rotating and weekend shifts
  • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
  • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches
Preferred Qualifications

While not required, it is preferred that you have one or more years of related experience, A+ Certification, CompTIA, N+ Certification, and familiarity with large servers, mainframe computers, and imaging software.

About Us

NCR Voyix is committed to building a diverse community where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. We believe in understanding and respecting differences among all people. Every individual contributes to our success and helps us provide exceptional service to our customers.



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