Structures Field Operations Manager
3 weeks ago
The role of the Structures Design Engineer involves ensuring that all equipment in the field operates in the most efficient and economical way possible. This is achieved through routine audits remotely and in person, as well as developing documentation to assist with the training of Field Technicians.
Key Functions- Identify and improve field operations to maximize safety, cost savings, and service efficiencies.
- Audit BOOM locations remotely to identify critical opportunities and schedule travel accordingly.
- Manage quality incidents, lead investigations, and implement corrective actions to prevent recurrence.
- Assist with the utilization of support systems, such as Water Direct, Phoenix, and Historian.
- Develop and document Standard Operating Procedures, PDRs, and other related work instructions.
- Track process changes and communicate them effectively.
- CUSTOMER SERVICE: Develop customer relationships by listening and understanding customer needs, anticipating solutions, and prioritizing customer satisfaction.
- PROFESSIONALISM: Maintain a high-quality professional appearance and standardize to improve performance and reputation.
- CONTINUOUS IMPROVEMENT: Refine and develop new tools and processes through creativity and innovation.
- DRIVE TO WIN: Eagerly accept challenges, motivated to grow, and passionate.
- SPIRIT OF FAMILY: Treat all people with respect, support employees, customers, and local communities, and promote opportunities within and through referrals.
- Bachelor's Degree in Engineering or related field; Associates Degree considered with relevant experience.
- Strong technical/mechanical skills and hands-on ability.
- Proficiency with MS Office applications, professional oral and written communication.
- Possessing a valid State Driver's License with an acceptable driving record and ability to learn in-house operational systems.
- Experience with hand and power tools, mechanical and situational problem-solving, and organizational skills.
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