Assets Protection Team Leader

4 weeks ago

Roswell, New Mexico, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life by caring for our communities, fueling and developing talent, and succeeding as one Target team.

About Assets Protection

Assets Protection (AP) teams at Target are responsible for keeping our guests, team members, and brand safe and secure. They protect profitable sales by mitigating shortage risks, preventing, investigating, and resolving theft and fraud to ensure product is available for our guests.

Job Summary

The Assets Protection Team Leader plays a critical role in leading a safe and secure culture, including crisis response, a strong safety environment, and crowd management planning. This role involves implementing department AP daily/weekly workload priorities to support business priorities and deliver on goals. The successful candidate will also respond to external theft incidents, prevent future theft, and work with the team to identify and resolve shortage risks.

Key Responsibilities
  • Lead a safe and secure culture, including crisis response, a strong safety environment, and crowd management planning.
  • Implement department AP daily/weekly workload priorities to support business priorities and deliver on goals.
  • Respond to external theft incidents and prevent future theft.
  • Work with the team to identify and resolve shortage risks.
  • Develop, coach, and lead team members to elevate their skills and expertise.
  • Anticipate staffing needs and support the leader to effectively talent plan a culture of accountability through clear expectations and performance management.
  • Identify theft and shortage trends in the store.
  • Develop schedules and adjust based on safe and secure and theft trends.
  • Own the prevention, identification, and resolution of external theft incidents.
  • Support internal investigations led by an AP leader in the market and/or the leader.
  • Train team members to apply merchandise protection and audit execution.
  • Implement and follow up on any operational changes as directed by the leader.
  • Support the leader to educate and support store teams on operational shortage priorities.
  • Communicate AP priorities to the team, peers, and leadership.
  • Build a relationship of trust and accountability with the leader and Store Director.
  • Model the safety culture in the store by recognizing safe behaviors and identifying and resolving safety hazards and unsafe behaviors.
  • Execute strategies led by the leader to deliver business results while prioritizing the guest experience.
  • Evaluate and recommend candidates for open positions and develop a guest-centric team.
  • Lead team onboarding and learning and close knowledge and skill gaps through training and experience.
  • Hold team members accountable to expectations set by the leader.
  • Maintain all required training.
  • Serve as the first responder for in-store incidents (e.g., security, weather, etc.).
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
  • Provide service and a shopping experience that meets guest needs.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Support the leader to create a safety advocacy culture by understanding how safety impacts the role and that of the team, identifying and correcting hazards, and holding the team accountable to working in a safe manner to benefit themselves and others.
Requirements
  • Age 18 or older.
  • High school degree or equivalent.
  • Meet any state or local licensure and/or other legal requirements related to the position.
  • Previous retail and/or loss prevention experience preferred, but not required.
  • Ability to lead and hold others accountable.
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Work independently and as part of a team.
  • Manage your workload and prioritize tasks independently.
  • Welcoming and helpful attitude.
  • Effective communication skills.
What We Are Looking For

We are looking for individuals who are passionate about leading a safe and secure culture, have excellent communication skills, and are able to work independently and as part of a team. If you are a motivated and results-driven individual who is committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.

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