Collision Repair Center Manager

2 weeks ago


Columbia, South Carolina, United States Prisma Health Full time

About the Role

The General Manager is responsible for leading the day-to-day operations of the Collision Center, ensuring exceptional customer experiences, and driving business success. This role requires a strong leader who can motivate and empower team members to achieve high-quality results.

Key Responsibilities

  • Customer Experience: Ensure consistent execution of the WOW plan, delivering exceptional customer experiences, and maintaining high-quality standards.
  • Operations Management: Prepare and manage the annual and monthly operating budget, forecast sales, and track key performance indicators.
  • Team Leadership: Deliver formal annual performance reviews, informal monthly reviews, and provide training as needed.
  • Facility Management: Maintain a clean and organized repair facility, monitor equipment maintenance, and ensure staff adhere to safety protocols.
  • Estimates and Capacity: Manage estimates to ensure labor mix is within established standards, manage store capacity, and lead repair facility personnel.
  • Health and Safety: Facilitate monthly Health & Safety meetings, attend managers' meetings, and participate in training sessions.

Requirements

  • Education and Experience: Post-secondary education or equivalent, proven leadership experience in a collision repair environment or similar role.
  • Skills and Abilities: Attention to detail, ability to motivate others, effective communication, and a high degree of accuracy.

Benefits

  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Paid Vacation & Holidays
  • Continuing Education Opportunities

About Us

Gerber Collision & Glass is a leading collision repair company with over 80 years of experience. We are committed to delivering exceptional customer experiences and providing a great place to launch and grow careers.



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