Cardiology Case Manager

4 weeks ago

Honolulu, Hawaii, United States Kaiser Permanente Full time
Job Summary:

As a Cardiology Case Manager at Kaiser Permanente, you will play a vital role in ensuring seamless patient care. Your primary responsibility will be to coordinate and evaluate administrative and operational activities to effectively manage patients' medical needs. You will serve as a medical liaison between patients, community resources, and Cardiology medical staff, providing continuity of care and monitoring plans of care. Your exceptional communication skills and problem-solving abilities will enable you to navigate complex situations and provide ongoing support to patients and healthcare providers.


Essential Responsibilities:

  • Coordinate and evaluate administrative and operational activities to effectively manage patients' medical needs.
  • Act as a medical liaison between patients, community resources, and Cardiology medical staff, providing continuity of care and monitoring plans of care.
  • Monitor and evaluate outcomes of patient treatment, devising individualized plans of care to ensure completion of treatment as recommended by physicians and other healthcare providers.
  • Track and manage patients' care and treatment, including referral tracking and requests for outside services from facilities and healthcare providers.
  • Participate in problem-solving and quality improvement monitoring to help develop, implement, and evaluate department-specific processes and policies.
  • Assist in the development of standards, policies, and procedures, as well as educational tools for various patient treatments.
  • Partner with physician chiefs and/or clinic supervisors to follow up on issues requiring resolution, updating them on any concerns as necessary.
  • Assist supervisors in maintaining daily operations and serve as a resource to staff, ensuring training for ongoing formal and informal staff development needs.
  • Assist with departmental nursing functions as operational needs require.
  • Develop and implement plans/projects to improve operational efficiency and effectiveness, monitoring progress and reporting to supervisors.
  • Initiate and maintain practices and programs that strengthen the delivery of cardiac services.
  • May perform patient care to the extent necessary to maintain clinical expertise, competency, and licensing necessary to fulfill job responsibilities and direct the provision of care on the unit.
  • Provide direct patient care on an as-needed basis, providing services within the scope of licensure and in compliance with all legal, regulatory, and policy requirements relevant to the clinical role performed.
  • Incorporate the KP Nursing Vision, Model, and Values throughout their nursing practice.

Basic Qualifications:
Experience

  • Minimum two (2) years of direct patient care experience.
  • Minimum two (2) years of case management or care coordination experience.
Education

  • Bachelor's degree in nursing or four (4) years of experience in a directly related field.
License, Certification, Registration

  • Registered Nurse License (Hawaii) required at hire.
  • Basic Life Support from American Heart Association.

Additional Requirements:

  • Demonstrated knowledge of and skill in adaptability, oral communication, written communication, customer service, conflict resolution, influence, problem-solving, decision-making, teamwork, quality management, and systems thinking.

Preferred Qualifications:

  • Certified Case Manager (CCM) by the Commission for Case Manager Certification (CCMC).
  • Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
  • Masters degree in public health, clinical nursing, or related field.

COMPANY:

KAISER

TITLE:
Cardiology Case Manager

LOCATION:
Honolulu, Hawaii

REQNUMBER:
External hires must pass a background check/drug screen.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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