Medical Call Taker Specialist

4 weeks ago


Brooklyn, New York, United States InstaCare EMS Full time
Job OverviewInstaCare EMS is seeking a skilled Emergency Medical Call Taker to join our team at our Brooklyn headquarters. As a critical member of our operations team, you will be responsible for managing high-volume phone calls, verifying patient insurance coverage, and dispatching ambulance resources. If you have a strong team player attitude, excellent customer service skills, and the ability to work well under pressure, we encourage you to apply.

Key Responsibilities:

  • Manage phone calls from patients, hospitals, and healthcare providers
  • Verify patient insurance coverage and benefits
  • Dispatch ambulance resources using radio codes and practices
  • Process credit card payments

Requirements:

  • Previous experience in Emergency Medical Services (EMS) is strongly preferred
  • Knowledge of medical terminology and health insurance plans
  • Excellent verbal and written communication skills
  • Ability to work well under pressure and multitask in a fast-paced environment

InstaCare EMS is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, or national origin.



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