Pediatric Patient Care Services Manager CVOR

4 days ago

Nashville, Tennessee, United States Vanderbilt Health Full time
Job Summary

The Patient Care Services Manager is a leadership role that oversees the operational management of designated clinical areas. This position is responsible for fiscal accountability, maintaining quality and regulatory standards, and ensuring a high level of patient/family-centered care and service.

Key Responsibilities
  • Collaborate with stakeholders to operationalize the mission, strategic plan, budgets, and operational plans for the PCC, Hospitals, and Vanderbilt Clinic.
  • Prepare and monitor annual operating and capital budgets, utilizing benchmark data and established guidelines.
  • Develop and implement area-specific quality plans linked to organizational goals.
Technical Capabilities
  • Quality Management: Analyze and evaluate work processes to improve efficiency and quality.
  • Business Results: Develop and implement measures to attain well-defined business results and track progress.
  • People Management: Resolve conflicts, provide counseling, and career development planning to subordinates.
  • Operations Planning: Forecast resource needs, identify tasks, set priorities, and schedule activities.
  • Compliance: Interpret and apply rules and regulations in complex situations.
  • Leadership: Motivate and inspire others to perform at a high level.
Our Nursing Philosophy

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education, and research. We strive to provide compassionate and effective care to our patients and their families.

Benefits
  • Affordable high-quality health plan options
  • Dental and/or vision plan
  • 403(b) retirement plan
  • Paid time off (flex PTO)
  • Tuition reimbursement and adoption assistance
  • Short- and long-term disability
  • Subsidized backup childcare
Core Accountabilities

Directs activities to achieve operational plans with some near-term effect on results of the department/area. Identifies issues, gathers facts to resolve technical and operational problems. Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.

Core Capabilities
  • Supporting Colleagues: Develops self and others, builds and maintains relationships, communicates effectively.
  • Delivering Excellent Services: Serves others with compassion, solves complex problems, offers meaningful advice and support.
  • Ensuring High Quality: Performs excellent work, ensures continuous improvement, fulfills safety and regulatory requirements.
  • Managing Resources Effectively: Demonstrates accountability, stewards organizational resources, makes data-driven decisions.
  • Fostering Innovation: Generates new ideas, applies technology, adapts to change.
Position Qualifications

Relevant work experience, certifications, education, and experience level required.

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