Pediatric Patient Care Services Manager CVOR

1 week ago


Nashville, Tennessee, United States Vanderbilt Health Full time
Job Summary

The Patient Care Services Manager is a leadership role that oversees the operational aspects of designated clinical areas. Key responsibilities include fiscal accountability, quality and regulatory standards, patient and family-centered care, staff satisfaction, program development, team management, and integration with the clinical enterprise.

Key Responsibilities
  • Collaborate with stakeholders to operationalize the mission, strategic plan, budgets, resource allocation, operational plans, and policies.
  • Prepare and monitor annual operating and capital budgets.
  • Develop and implement area-specific quality plans linked to organizational goals.
Technical Capabilities
  • Quality Management: Analyze and evaluate work processes to improve efficiency and quality.
  • Business Results: Develop and implement measures to attain business results and track progress.
  • People Management: Resolve conflicts, provide counseling, and career development planning.
  • Operations Planning: Forecast resource needs, prioritize tasks, and schedule activities.
  • Compliance: Interpret and apply rules and regulations in complex situations.
  • Leadership: Motivate and inspire others to perform at a high level.
Our Nursing Philosophy

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education, and research.

Benefits
  • Affordable high-quality health plan options.
  • Dental and/or vision plan.
  • 403(b) retirement plan.
  • Paid time off (flex PTO).
  • Tuition reimbursement and adoption assistance.
  • Short- and long-term disability.
  • Subsidized backup childcare.
Core Accountabilities

Directs activities to achieve operational plans with some near-term effect on results of the department/area.

Core Capabilities
  • Supporting Colleagues: Develops self and others, builds and maintains relationships, communicates effectively.
  • Delivering Excellent Services: Serves others with compassion, solves complex problems, offers meaningful advice and support.
  • Ensuring High Quality: Performs excellent work, ensures continuous improvement, fulfills safety and regulatory requirements.
  • Managing Resources Effectively: Demonstrates accountability, stewards organizational resources, makes data-driven decisions.
  • Fostering Innovation: Generates new ideas, applies technology, adapts to change.


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