Salesforce Analyst II

5 days ago


Arlington, Virginia, United States GM Financial Full time
About the Role

The Salesforce Analyst II will serve as a key partner with business representatives to identify needs, define, prioritize, and document requirements for solutions to address business opportunities. This individual must demonstrate a strong ability to create business requirement documents, lead business requirement gathering sessions, and create QA test scripts.

Key Responsibilities
  • Deliver solutions using declarative configuration to create validation rules, workflows, process builders, and Lightning components.
  • Recommend process enhancements and automation opportunities to optimize productivity and maximize ROI.
  • Ensure the security of customer and business data by utilizing Salesforce tools and other data security related products.
  • Participate in Agile related ceremonies such as refinement and prioritization meetings.
Requirements
  • Advanced knowledge of Salesforce.com.
  • Understanding of Dealer Services operations.
  • Ability to manage assigned tasks and responsibilities with minimal supervision.
  • Ability to work in a fast-paced environment and stressful situations.
  • Good interpersonal, communication, and cross-collaboration skills.
  • Problem solver who can clearly identify, analyze, and resolve issues as they arise.
What We Offer
  • Generous benefits package available on day one.
  • Flexible hybrid work environment.
  • Competitive pay and bonus eligibility.
About GM Financial

GM Financial is a company that values innovative ideas, fosters integrity, and creates a sense of community and belonging. We thrive in an environment that welcomes diverse perspectives and encourages collaboration.



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