Front Desk Associate

2 weeks ago


Onalaska, Wisconsin, United States OCI Hospitality Full time

Job Summary: We are seeking a highly skilled and motivated Guest Service Representative to join our team at Hampton Inn Onalaska. As a Guest Service Representative, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.

About the Role: As a Guest Service Representative, you will be responsible for greeting guests, answering phone calls, checking guests in and out, and fulfilling guest requests. You will also be responsible for communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, and actively ensuring safety and security measures are being met.

About You: We are looking for a positive and friendly individual who is able to work well in a team environment. You must be able to work flexible hours, including weekends, and have a commitment to dependability. You should be able to juggle multiple tasks while retaining your composure and remaining approachable.

What We Offer: As a Guest Service Representative, you will be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We offer a rewarding, fun, and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

About Us: Our hotel is proudly operated by OCI Hospitality, a company that believes in enriching the lives of others through hospitality. We are committed to providing exceptional service and creating a memorable experience for our guests.


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