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Sales Representative

2 months ago

Hendersonville, Tennessee, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Massage Envy Hendersonville. As a Sales Associate, you will play a key role in delivering an exceptional client experience and driving sales growth through effective communication, product knowledge, and relationship-building skills.

Key Responsibilities
  • Provide outstanding customer service, building strong relationships with clients and ensuring their needs are met
  • Promote and sell the Massage Envy Wellness Program to clients, highlighting the benefits and value of our services
  • Book clients for future services and discuss additional enhancements and add-on services available based on client need
  • Encourage homecare retail purchases based on service provider recommendations and client need
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
  • Ensure the cleanliness and organization of the facility
What We Offer
  • Initial training base pay of $13 per hour - plus bonus and commissions each pay period
  • Accrued Paid Time Off
  • Sick Time
  • In-depth product and service training
  • A free monthly service
  • Up to 40% off all retail products
Requirements
  • Previous sales experience one year minimum
  • Previous experience working in a spa or service industry preferred
  • Previous experience with Meevo preferred
  • Strong work ethic
  • Professional appearance and attitude
  • Understands healthcare privacy and decorum
  • Proactive and takes initiative in their sales role
  • Critical thinkers with excellent math and computer skills
  • Great people skills and can establish positive relationships with guests and members
  • Can engage in conversation with everyone they meet
  • Feel confident in their ability to sell memberships and services to our clientele
  • Goal-oriented and strive to meet personal sales goals
  • Can stand most of the day and are comfortable being busy
About Us

Massage Envy is a national franchisor of independently owned and operated franchised locations. We are committed to delivering an exceptional client experience and growing our member base to help more people on their wellness journey.

We offer a supportive and caring community that strives to celebrate individuality and share knowledge. Our team is trained to assist in meeting your sales goals, and we provide continued training and role-playing to ensure your success.

We are an equal opportunities employer and welcome applications from all qualified candidates.