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Receivables Management Specialist

2 months ago


Hyattsville, Maryland, United States J S Wagner Inc Full time
Job Overview

At J S Wagner Inc, we pride ourselves on being a leader in historic restoration and innovative construction services.

Position Summary

The Receivables Management Specialist plays a crucial role within the finance team, tasked with overseeing the flow of customer payments and ensuring precise financial and employee documentation. This position is integral to maintaining the company's liquidity and overall financial stability. Collaboration with various departments, including sales and operations, is essential to uphold accurate records and efficiently gather payments for our services.

Key Responsibilities

  1. Invoice Oversight
    • Collaborate with departments such as operations and sales to track and manage outstanding invoices, ensuring timely follow-up on overdue accounts.
    • Verify with coordinators handling invoicing to ensure that all outstanding billings accurately reflect the services rendered or products delivered.
    • Maintain comprehensive records of all invoices issued and monitor outstanding amounts.
  2. Collection of Payments
    • Initiate and enforce collection procedures for overdue accounts while adhering to company policies and fostering positive customer relationships.
    • Oversee the collection of payments from clients, ensuring timely receipt and follow-up on outstanding invoices, and escalate to collections if necessary.
    • Process and deposit payments received through checks, credit cards, and electronic transfers.
    • Record and reconcile customer payments within the accounting system.
  3. Customer Account Management
    • Maintain accurate and current records of customer accounts, including payment histories and outstanding balances.
    • Update customer information as needed to ensure all account details are accurate.
    • Provide monthly statements to clients to facilitate timely payments.
  4. Dispute Resolution
    • Deliver exceptional customer service by addressing inquiries and resolving billing issues promptly and courteously.
    • Manage and resolve discrepancies or disputes related to invoices or payments.
    • Work with internal teams to investigate and rectify errors.
  5. Reporting and Analysis
    • Prepare regular reports on accounts receivable status, including month-end reports, aging reports, and collection progress.
    • Offer insights and recommendations for enhancing accounts receivable processes.
    • Assist in the preparation of financial statements by providing accounts receivable data.
    • Support Work In Progress (WIP) filing as needed.
  6. Compliance and Best Practices
    • Ensure all accounts receivable activities comply with company policies and relevant regulations.
    • Stay informed on industry best practices and implement improvements to the accounts receivable process.
    • Assist with audits by providing necessary documentation and explanations.
    • Work closely with the Operations team to ensure accurate submission of Accident/Incident reporting.
    • Proactively escalate critical issues to the VP of Finance for swift resolution.
  7. Administrative Duties
    • Complete Annual Business License Renewal.
    • Assist with benefit renewal preparation and implementation.
    • Maintain accurate employee files.
  8. Office Coordination
    • Provide backup support for office coordination, including facilities management, event coordination, office device management, mail handling, and visitor management.
    • Act as a liaison between our IT vendor and employees regarding IT matters and escalations.

And any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization's Values.

Qualifications and Skills

  • Minimum of 2-3 years of experience in accounts receivable or a similar financial role.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational skills, effective communication abilities, attention to detail, and multitasking capability.
  • Solid understanding of accounting principles and accounts receivable processes.
  • Proficiency in accounting software (e.g., QuickBooks, SAP) and MS Office, particularly Excel.
  • Exceptional attention to detail and accuracy in data entry and financial reporting.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.

Preferred Qualifications

  • Bilingual in Spanish and English.
  • Experience in the roofing industry.
  • Associate's or bachelor's degree in accounting, finance, or a related field.