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Veterinary Customer Service Specialist

2 months ago

Tacoma, Washington, United States Summit Veterinary Referral Center Full time

Position Overview:
We are seeking a committed Veterinary Client Services Representative to serve as the first point of contact for our esteemed veterinary facility.
Your primary duties will encompass welcoming clients, discussing service fees, and addressing client inquiries.
The ideal candidate will possess outstanding communication abilities and excel in a dynamic work environment.

Key Responsibilities:

  • Warmly welcome clients and deliver exceptional customer service
  • Evaluate incoming patients to ascertain necessary care
  • Discuss clinic fees and available payment methods
  • Respond to client inquiries regarding our services and pet care
  • Keep client records and information organized

Required Qualifications:

  • Previous experience in customer service or veterinary environments is preferred
  • Excellent written and verbal communication skills
  • Capability to multitask and prioritize tasks effectively
  • Compassionate demeanor towards pets and their owners


Why Consider a Role at Summit Veterinary Referral Center:

  • Leading Emergency and Specialty Center in the region
  • Diverse specialized services in multiple areas of veterinary medicine
  • Opportunities for daily grand rounds and consultations with specialists
  • Advanced facilities and equipment for thorough patient care
  • Emphasis on teamwork, professional growth, and minimizing burnout
  • Equal opportunity employer fostering an inclusive environment
If you are dedicated to delivering exceptional care for pets and their owners, we encourage you to explore this opportunity at Summit Veterinary Referral Center.