Patient Services Coordinator

6 days ago


Happy Valley, United States Vancouver Clinic Full time

Job Summary: Vancouver Clinic is seeking a Patient Service Representative to provide exceptional customer service to our patients. This role involves greeting and assisting patients, collecting co-pays, and completing insurance information.

Responsibilities:

  • Welcoming and greeting patients and their families
  • Collecting co-pays and obtaining insurance information
  • Answering phones and scheduling appointments
  • Referring patients to other departments as needed
  • Performing other administrative duties as assigned

Requirements:

  • High School Diploma or equivalent required
  • Minimum of 1 year of medical front office experience preferred
  • Minimum of 1 year of customer service experience required
  • Experience with Epic preferred
  • Excellent phone skills and customer service behaviors
  • Strong computer keyboarding skills required

Benefits:

  • Competitive hourly compensation
  • 100% paid medical, dental, and Rx insurance premium for full-time employees
  • 401k retirement plan with employer contributions
  • PTO and Personal Time accruals
  • Up to six paid holidays per year

Vancouver Clinic is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.



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