Healthcare Support Specialist

3 weeks ago


Atlanta, Georgia, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our customer service team, you will play a vital role in connecting patients with life-saving treatments and providing exceptional support throughout their journey.

Responsibilities
  • Connect with patients via phone to provide information and support
  • Help patients navigate our treatment options and address any concerns they may have
  • Coordinate with clinics to ensure seamless patient care
  • Perform other relevant duties as needed to support the team
Requirements
  • High School Diploma or equivalent
  • Strong customer service skills and previous experience in a customer-facing role
  • Excellent verbal and written communication skills, as well as basic math skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • 20 days of paid time off annually, plus 10 holidays
  • Access to our on-site gym, game room, and other amenities
Why Join Us?

Serenity Healthcare, LLC is a leader in the field of healthcare technology, dedicated to providing innovative solutions for patients in need. Our team is passionate about making a difference in the lives of others, and we are seeking like-minded individuals to join our mission.


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