Assistant Convenience Store Manager
3 weeks ago
Haffner's, a prominent wholesale fuel distributor in New England, is seeking a highly motivated and energetic individual to join their team as an Assistant Convenience Store Manager. This key role plays a vital part in implementing the company's policies, procedures, and commitment to providing outstanding customer satisfaction.
Key Responsibilities:
- Customer Satisfaction:
- Resolves all customer concerns, complaints, or requests in a timely manner.
- Reports all customer feedback and actions taken to the Store Manager.
- Provides a clean, well-stocked store in a friendly, inviting atmosphere.
- Management Responsibilities:
- Completes daily administrative responsibilities in the absence of the Store Manager in accordance with company procedures.
- Positively represents Haffner's brand and values.
- Understands the chain of command and actions necessary in the event of an emergency.
- Personnel:
- Supervises employees in the absence of the Store Manager.
- Trains new employees according to the guidelines set forth by the Store Manager.
- Communicates and enforces strict compliance on the company's policy and procedures for all employees.
- Merchandising and Promotions:
- Executes all aspects of the company's promotions as communicated by the Store Manager.
- Able to communicate company promotions to store employees.
- Authorized Plan-o-grams are kept up-to-date.
- Productivity:
- Completes and delegates shift duties to keep store conditions in accordance with Store Manager expectations.
- Assists the Store Manager in following up on daily shift duties.
- Ability to lead and motivate employees to be productive members of the store team.
Requirements:
- Strong people skills to motivate others.
- Proven capabilities in solving business challenges.
- Ability to set priorities and complete tasks.
- Results-orientated with a willingness to take responsibility and initiative.
- Enthusiastic, self-starter, with a high level of confidence and positive outlook.
Work Environment:
While performing the duties of this job, the employee is regularly required to stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.
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