Retirement Account Specialist

1 day ago


Des Moines, Iowa, United States Principal Financial Group Full time
About the Role

We are seeking a skilled Retirement Account Specialist to join our team. In this role, you will be responsible for helping customers navigate their retirement accounts and providing exceptional customer service.

Main Responsibilities:
  • Correspond with customers via inbound and outbound phone calls or additional channels and provide quality customer service.
  • Handle complex product calls, emails or chats and resolves situations real-time while building foundational financial knowledge.

The ideal candidate will have 4+ years of customer service experience or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.

What We Offer

$22.50 - $36.00 per hour, a competitive salary range that reflects your value to our organization.

We also offer a range of benefits, including Pension Eligibility and a Time Off Program. Additionally, you will have the opportunity to secure your FINRA Series 6 license, which is fully covered by us.



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