Technical Project Coordinator

4 weeks ago

Austin, Texas, United States Apple Full time
Job Summary

We are seeking a highly skilled Technical Project Coordinator to join our team at Apple. As a key member of our US Field Engineering team, you will play a critical role in coordinating the Apple-supported effort to assist enterprise companies in establishing an outstanding Apple platform experience.

Key Responsibilities
  • Develop and implement a comprehensive project plan to advocate for Apple platform adoption among enterprise customers, ensuring alignment with their business and IT goals.
  • Build and nurture relationships with key enterprise partners, including IT decision-makers, CIOs, and procurement teams, to gain consensus for Mac as an enterprise device option.
  • Work closely with enterprise IT teams to ensure seamless integration of Mac devices into their existing infrastructure, including security protocols, software compatibility, and mobile device management (MDM).
  • Lead the planning and execution of large-scale Apple platform rollouts for enterprise customers, ensuring that deployment is smooth and well-coordinated with minimal business disruption.
  • Track and analyze key performance indicators (critical metrics), including adoption rates, customer satisfaction, and return on investment, to optimize strategies and demonstrate the value of the Apple platform in enterprise environments.
Requirements
  • Bachelor's Degree or equivalent experience in Information Technology, Business Administration, or a related field.
  • Approximately 5 years of project management experience, ideally within IT or enterprise technology environments. Demonstrable experience leading complex, large-scale technology deployments.
  • Solid attention to detail. Deep understanding of project, program, and portfolio planning and delivery.
  • Sensitivity and good understanding of organizational issues and challenges. Knack for fostering positive relationships and ability to communicate at all organization levels.
  • Exceptional written and verbal communication and presentation skills, to audiences of varying seniority. Excellent active listening skills. Ability to influence others and move toward a common vision or goal.
  • Great teammate and able to work multi-functionally with and through others. Ability to establish and maintain trust, credibility, and build strong relationships.
  • High level of professionalism, energy, and sense of urgency to make things happen. Resilient and tenacious with a propensity to persevere. Passionate about driving quality within a project organization.
  • Comfort with ambiguity and ability to bring structure and clarity where none exists.
  • Knowledge of macOS, MDM solutions (e.g., Jamf, Microsoft Intune, Omnissa Workspace One), security protocols, and their integration into enterprise environments (e.g., Cloud IDP, SSO, corporate VPNs).
  • Experience working with enterprise customers, especially in IT device procurement, integration, and support. Ability to influence senior collaborators and drive organizational change.
  • Demonstrable ability to communicate effectively with technical and non-technical partners, including C-level executives, IT teams, and end users.
  • Experience leading multi-functional teams, working with diverse partners, and handling multiple priorities in fast-paced environments.
  • Strong analytical skills with experience using data to inform strategy, track project success, and refine approaches for continuous improvement.

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