Network Services Technician
3 weeks ago
We are looking for a talented Network Services Technician to join our team at Shartega IT, Inc. in Chicago, IL. As a key member of our team, you will be responsible for ensuring that our customers' IT needs are met.
The estimated salary for this position is $60,000 - $70,000 per year, based on experience and qualifications.
- This role involves diagnosing and resolving technical issues related to computer and network hardware, software, and network connectivity.
- You will work closely with customers to understand their needs and provide solutions that meet their requirements.
- Our ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Responsibilities include:
- Diagnostics and resolution of technical issues
- Communication with customers to understand their needs
- Providing solutions that meet customer requirements
- Documentation of technical issues and resolutions
- Assisting with service desk tickets and providing backup support
- Helping with new client onboarding
Requirements:
- Bachelor's degree in Computer Science or a related field preferred
- 1-2 years of IT experience
- A+, Network+, Cisco, Microsoft, and other relevant certifications a plus
Benefits:
- Competitive salary based on experience and qualifications
- Premium health, vision, and dental benefits
- 401K Retirement Plan
- Mileage Reimbursement
- Full on-the-job training and support
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