Sales Associate
1 week ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Plato's Closet Madison East & West. As a Sales Associate, you will play a key role in providing an exceptional customer experience, maintaining a clean and organized sales floor, and assisting in the buying process.
Responsibilities- Greet customers promptly and determine their needs, handling all interactions in a friendly and professional manner.
- Become familiar with our merchandise, brands, and prices, and understand features and benefits.
- Assist customers during the sales process, suggesting add-ons to maximize sales and customer satisfaction.
- Evaluate items presented to the store for purchase and accurately enter the products being bought by the store.
- Price and ticket items appropriately based on our computerized system and pricing/buying guidelines.
- Efficiently and accurately tag items purchased from customers.
- Keep the sales floor stocked, bin, label, and organize merchandise that will be stored in back stock.
- Maintain cleanliness and organization of the store.
- Must be reliable, showing up for assigned shifts, being on-time, and being ready and willing to work.
- Must be a team player.
- Act in a friendly, courteous, and helpful manner toward customers, their children, and other team members.
- Have a high degree of energy and drive to meet customer demands.
- Perform effectively, efficiently, and safely in a fast-paced environment.
- When assigned tasks and projects, enjoy working with minimal supervision and taking initiative.
- Can anticipate customer and process needs, prioritize, and troubleshoot to provide great service and resolve bottlenecks.
- Be a good listener and able to learn quickly.
- Able to constructively communicate viewpoints and concerns to other team members and management team.
- Able to stand and walk for long periods of time, up to 8 hours per day.
- Able to lift 40 pounds (bins in which merchandise is stored), without assistance.
- Able to bend, rotate, and reach, as required in a retail environment, where there is receiving, tagging, and stocking merchandise.
- Able to operate a computerized sales terminal.
Plato's Closet is a locally-owned franchise guided by the values of integrity, respect, accountability, and teamwork. Our business is focused on providing an exceptional customer experience, and we strive to create a positive and supportive work environment for our team members.
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