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Senior IT Manager

2 months ago

Denver, Colorado, United States DISH Full time
About the Role

We are seeking a highly skilled Senior IT Manager to join our Commercial Wireless Digital Experience team at DISH. As a key member of our team, you will be responsible for delivering high-quality customer experiences and executing efficient software delivery processes.

Key Responsibilities
  • Customer Experience: Deliver exceptional customer experiences through the development and implementation of innovative software solutions.
  • Software Delivery: Execute efficient software delivery processes to ensure timely and high-quality releases.
  • Team Leadership: Staff, coach, and lead highly engaged individuals and teams to achieve business objectives.
  • Technology Integration: Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service.
  • Salesforce Expertise: Leverage Salesforce platforms to innovate and drive the best possible outcomes for digital customer experiences.
Requirements
  • Education: Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience.
  • Experience: 5+ years of Salesforce and/or other CRM Application Management experience, 7+ years of staffing, organizing, and leading multiple development/delivery teams, 5+ years experience operating in scaled Agile software delivery environment.
  • Certifications: Current Salesforce Certifications preferred.
What We Offer

We offer a competitive salary range of $127,050.00/Year - $165,000.00/Year, as well as a comprehensive benefits package, including versatile health perks, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.