Retail Operations Director

6 days ago

Eden Prairie, Minnesota, United States EEG Management Full time
Lead Profitable Store Operations

We are seeking an experienced Retail Operations Director to lead our store team in delivering excellent customer service, maintaining a clean and organized store environment, and driving sales growth.

Key Responsibilities:

  • Create a welcoming shopping experience for customers by ensuring the store is well-stocked, clean, and visually appealing.
  • Manage and develop a high-performing team of retail staff, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to excel in their roles.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and increase loyalty.
  • Maintain accurate records and reports, including sales data, inventory levels, and employee performance metrics.

Requirements:

  • 2+ years of experience in retail management, preferably in a similar industry or environment.
  • Proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and vendors.
  • Familiarity with Microsoft Office and other retail technology systems.

Compensation and Benefits:

  • Salary: $48,000 - $60,000 per annum (dependent on experience).
  • A comprehensive benefits package, including PTO, health and dental insurance, 401(k), and store discounts.

This is a full-time position, working approximately 40 hours per week. The successful candidate will be required to work flexible hours, including evenings and weekends as needed.

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