Customer Service Team Member

2 weeks ago


Marshall, Michigan, United States Trillium Staffing Full time
Job Title: Customer Service Team Member

We are seeking a highly skilled and motivated Customer Service Team Member to join our team at Trillium Staffing. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, ensuring timely and accurate order fulfillment, and providing strong sales support.

About the Role:
As a Customer Service Team Member, you will work closely with our sales, purchasing, manufacturing, and accounting teams to ensure seamless customer order handling. You will be responsible for communicating with customers, resolving issues, and maintaining accurate schedules to meet production and delivery deadlines.

Key Responsibilities:
- Provide exceptional customer service and resolve customer complaints in a timely and professional manner
- Ensure quotes and orders are provided to customers on time and accurately
- Coordinate with internal teams to ensure customer orders are handled efficiently
- Maintain accurate schedules to ensure on-time production and delivery

Requirements:
- Proficient in Windows-based spreadsheet and word processing computer application software
- Excellent communication and problem-solving skills
- Accurate data entry skills

The estimated salary for this position is $15 per hour. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

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