Customer Service Associate

2 weeks ago


Marshall, Michigan, United States Trillium Staffing Full time

We are seeking a Help Desk Support Specialist to join our team in Marshall. This is a temp-to-hire opportunity with a pay rate of $15 per hour. The successful candidate will be responsible for delivering exceptional customer service, processing accurate data entry, and providing strong sales support to our clients.

Key Responsibilities
  • Communicate effectively with multiple departments to ensure customers' needs are met.
  • Ensure timely and accurate provision of quotes and orders for standard and special materials.
  • Resolve customer complaints, inquiries, and problems efficiently.
  • Collaborate with sales, purchasing, manufacturing, and accounting teams to handle customer orders effectively.
  • Maintain accurate schedules to ensure on-time production and delivery.

To succeed in this role, you should possess excellent communication skills, proficiency in Windows-based spreadsheet and word processing software, and accurate data entry skills.

At Trillium Staffing, we strive to provide quality employees and uncompromising service to our clients. We value honesty, integrity, and the pursuit of excellence in everything we do.



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