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Food Service Team Lead

2 months ago

Uvalde, Texas, United States El Tigre Tex Best La Lomita, Inc. Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Team Lead to join our team at El Tigre / Tex Best / La Lomita, Inc. As a Food Service Team Lead, you will be responsible for managing the Food Service team shift in the absence of the General Manager/Assistant Store Manager. Your primary goal will be to ensure that the store runs smoothly and that customers are satisfied with their store experience.

Key Responsibilities
  • Team Management: Manage and motivate staff in the Food Service area, ensuring they are equipped to provide excellent customer service and maintain a clean and safe environment.
  • Scheduling: Manage staff schedules to ensure adequate coverage during peak periods and maintain a fair and equitable work environment.
  • Customer Service: Provide fast, friendly, and professional customer service, ensuring that customers have a positive experience in our store.
  • Food Safety and Handling: Ensure that all safety and security issues are overseen, with proper food handling and storage procedures in place.
  • Food Display and Presentation: Ensure that all food is displayed properly, taking into account food safety and handling guidelines.
Incentives and Benefits
  • Flexible Work Schedules: Enjoy flexible work schedules that accommodate your needs and provide a healthy work-life balance.
  • Exceptional Training: Receive comprehensive training and development opportunities to enhance your skills and advance your career.
  • Competitive Pay: Earn a competitive salary and benefits package that recognizes your value to our team.
  • Career Advancement Opportunities: Take advantage of career advancement opportunities and professional growth within our company.
  • 401K with Company Match: Participate in our 401K plan with a competitive company match, helping you plan for your future.
Requirements
  • Experience: Minimum 2 years' experience in the Convenience Store industry and minimum 1 year of Food Service experience in a Quick Service Restaurant (QSR) or made-to-order setting.
  • Availability: Available to work nights and weekends occasionally, as needed.
  • Customer Service Experience: Proven customer service experience in a retail environment.
  • Management or Team Lead Experience: Some management or team lead experience preferred, but not required.
Competencies
  • Comfort in a Fast-Paced Environment: Comfortable working in a fast-paced environment with multiple priorities and deadlines.
  • Excellent Customer Service Skills: Excellent customer service, interpersonal, and time management skills.
  • Problem-Solving Skills: Strong problem-solving skills and attention to detail, with a proactive mindset.
  • High Energy and Strong Work Ethic: High energy and a strong work ethic, with a commitment to excellence.
Education
  • High School Diploma or Equivalent: High School Diploma or equivalent required.
  • Certifications: TABC and Food Handlers certification required.