Customer Experience Director
4 days ago
We are seeking a highly skilled Customer Experience Director to join our team at Dodge Construction Network. As a key member of our organization, you will be responsible for designing and delivering exceptional customer experiences across our portfolio of products.
Key Responsibilities- Lead the development of customer experience strategies and initiatives that drive business growth and customer satisfaction.
- Collaborate with cross-functional teams to design and deploy customer-centric experiences that meet the needs of our customers.
- Utilize data and analytics to inform customer experience decisions and measure the effectiveness of our initiatives.
- Develop and maintain strong relationships with customers and internal stakeholders to ensure alignment and effective communication.
- Stay up-to-date with industry trends and best practices in customer experience and apply this knowledge to drive innovation and improvement within our organization.
- 6+ years of experience in customer experience and/or marketing, preferably in a fast-paced, high-growth environment.
- 4+ years of experience leading a marketing team and managing projects with direct supervisory responsibility for team members.
- Excellent communication, presentation, and project management skills.
- Ability to work in a remote environment and collaborate with distributed teams.
- Proficient knowledge of analytics tools and martech, including ESPs.
We offer a competitive salary, comprehensive benefits, and an uncapped commission plan or annual discretionary performance bonus. We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Experience Director
6 days ago
Dallas, Texas, United States Dodge Construction Network Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Director to lead our customer experience transformation efforts at Dodge Construction Network. As a key member of our team, you will be responsible for designing and delivering exceptional customer experiences across our portfolio of products.Key ResponsibilitiesLead the development of...
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Global Director of Customer Experience
4 days ago
Dallas, Texas, United States Embed Full timeJob DescriptionAt Embed, we're on a mission to deliver a superior guest experience through our software solutions platform. As the Global Director of Customer Experience, you'll play a critical role in ensuring our Customer Experience team provides solutions that enable, empower, and ease the experience of fun for our customers and their guests.Key...
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Director of Customer Experience and Operations
4 weeks ago
Dallas, Texas, United States US Oncology Full timeAbout the RoleWe are seeking a highly experienced and strategic Executive Director of Contact Center Operations to lead our call center and drive transformative technology initiatives. This role is crucial in shaping the patient experience and optimizing our operational efficiency.Key Responsibilities:Lead and optimize call center operations, ensuring...
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Customer Experience Director
4 weeks ago
Dallas, Texas, United States Booster Fuels Full timeAbout the RoleWe are seeking a seasoned Customer Experience leader to spearhead the development and implementation of our customer support strategy. As a key member of our team, you will be responsible for enhancing our customers' experience with Booster, both internally and externally.Key ResponsibilitiesDevelop and lead a high-performing team of Customer...
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Director of Experience Strategy
2 weeks ago
Dallas, Texas, United States RAPP Full timeRAPP Dallas Seeks Director of Experience StrategyWe are RAPP, a global precision marketing agency that leverages data, creativity, and technology to foster client growth. Our award-winning Experience Strategy team is looking for a Director to join our ranks.About the RoleAs a Director of Experience Strategy, you will be responsible for architecting...
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Customer Experience Program Director
5 days ago
Dallas, Texas, United States Trinity Industries Full time{"title": "Customer Experience Program Leader", "description": "**Transforming Customer Experiences at TrinityRail**TrinityRail is seeking a seasoned Customer Experience Program Leader to drive strategic growth initiatives and enhance customer satisfaction across our operations.This critical leadership role will play a key part in expanding the influence of...
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Customer Service Director
3 weeks ago
Dallas, Texas, United States thryvlgbt Full timeCustomer Service Leadership OpportunityWe are seeking a seasoned Customer Service Director to lead our contact center team in Atlanta, GA. The successful candidate will be responsible for managing and guiding a team of customer service representatives to deliver exceptional service and satisfaction.Key Responsibilities:Manage and lead a team of customer...
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Customer Service Director
2 weeks ago
Dallas, Texas, United States Aramark Full time{"Job Title": "Customer Service Director", "Job Summary": "We are seeking a highly skilled Customer Service Director to lead our Contact Center team. The successful candidate will be responsible for driving customer satisfaction, improving operational efficiency, and developing strategic initiatives to sustain and increase revenue growth.",...
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Center Director
2 days ago
Dallas, Texas, United States The Learning Experience #336 Full timeJob Opportunity at The Learning Experience #336Are you passionate about making a difference in the lives of children and employees? Do you have a strong background in Early Childhood Education and leadership experience? We are seeking a dedicated and experienced Center Director to join our team at The Learning Experience #336.Key Responsibilities:Lead by...
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Digital Experience Director
4 weeks ago
Dallas, Texas, United States Lee Hecht Harrison Nederland B.V. Full timeLee Hecht Harrison Nederland B.V. is seeking a seasoned professional to fill the role of Digital Experience Director. This key position will be responsible for developing and executing a comprehensive digital strategy that encompasses email, web, social media, and online advertising channels.This is a contract-to-hire opportunity, and the ideal candidate...
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Senior Creative Director
3 weeks ago
Dallas, Texas, United States AlienVault Full timeAbout the Role**Job Summary:**We are seeking a highly experienced and innovative Senior Creative Director to lead our Retail Creative team at AlienVault. As a key member of our marketing organization, you will be responsible for developing and executing creative strategies that drive business growth and customer engagement in the retail space.Key...
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Senior Creative Director
3 weeks ago
Dallas, Texas, United States AlienVault Full timeAbout the Role**Job Summary:**We are seeking a highly experienced and innovative Senior Creative Director to lead our Retail Creative team at AlienVault. As a key member of our marketing organization, you will be responsible for developing and executing creative strategies that drive business growth and customer engagement in the retail space.Key...
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**Sales Professional
4 weeks ago
Dallas, Texas, United States Qualtrics Full timeAbout the RoleWe are seeking a highly driven and results-oriented Account Executive to join our team at Qualtrics. As an Account Executive, you will be responsible for growing new revenue through strategic, relationship-based selling, and educating prospective and current customers on the value of Qualtrics Experience Management (XM) solutions.Key...
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Customer Service Director
3 weeks ago
Dallas, Texas, United States ADP Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Service Director. As a key member of our organization, you will be responsible for providing overall direction and leadership to our customer service team.Key ResponsibilitiesLeadership and Direction: Provide overall direction, prioritize critical...
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Customer Experience Specialist
6 days ago
Dallas, Texas, United States Smart City Locating Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Smart City Locating. As a key member of our customer experience team, you will be responsible for creating a positive and engaging experience for our customers across various channels, including social media, email, and phone.Key...
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Customer Experience Captain
2 weeks ago
Dallas, Texas, United States Macy's Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an At Your Service Captain. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and driving sales growth through promotional and Omni selling initiatives.Key ResponsibilitiesProvide fast and effective...
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Customer Experience Specialist
1 week ago
Dallas, Texas, United States Mindzie Full timeCustomer Experience SpecialistWe are seeking a highly motivated and organized individual to oversee all aspects of customer success. As the internal voice of customers, partners, and consultants, you will work closely with our senior team to ensure the Mindzie studio is successfully implemented and provides maximum value to our clients.You will be joining a...
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Customer Experience Liaison
3 days ago
Dallas, Texas, United States Broadway Media Full timeJob Title: Customer Experience RepresentativeBroadway Media is seeking a highly skilled and passionate Customer Experience Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to...
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Customer Experience Representative
3 weeks ago
Dallas, Texas, United States Service King Full timeJob SummaryThe Customer Experience Representative is a key member of the Service King team, responsible for delivering exceptional customer service throughout the repair process. This role requires a high level of customer service, communication skills, and a positive attitude.Key ResponsibilitiesReview with customers and walk through high-level repair...
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Customer Experience Associate
2 weeks ago
Dallas, Texas, United States Laderach USA Full time{"Job Title": "Customer Experience Associate", "Job Summary": "We are seeking a highly skilled Customer Experience Associate to join our team at Laderach USA. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat. Your primary goal will...