Claims Resolution Expert

2 weeks ago


Schenectady, New York, United States State Farm Insurance Full time
Job Summary
The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients. This includes responding to customer inquiries, resolving issues, and maintaining accurate records of customer interactions.

Main Responsibilities:
• Responding to customer inquiries via phone, email, or in-person
• Resolving customer complaints and issues in a professional and efficient manner
• Maintaining accurate and up-to-date records of customer interactions
• Collaborating with team members to ensure seamless customer service

Requirements:
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple priorities
• Strong problem-solving and analytical skills
• High school diploma or equivalent required

Compensation:
This position offers a competitive salary range of $42,000 - $63,000 per year, as well as a comprehensive benefits package.

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