Clinical Operations Associate

3 weeks ago


Lakeville, Minnesota, United States Allina Health Full time
Job Summary

Allina Health is a not-for-profit health system that prioritizes patient-centered care. We are seeking a skilled Clinical Operations Associate to join our team.

This role is responsible for providing exceptional patient experience through efficient registration processes, accurate data collection, and effective communication. The ideal candidate will possess strong customer service skills, basic computer proficiency, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Greets and welcomes patients, collecting demographic and financial data for accurate registration
  • Utilizes electronic medical records to ensure seamless patient check-in and data entry
  • Assists patients with telephone encounters, providing clear and concise information
  • Collects co-pays and remaining balances, obtaining signatures as necessary
  • Manages and organizes the patient care lobby, maintaining a clean and safe environment
Requirements
  • Must be 18 years of age with education and/or experience meeting required functional competencies
  • 1 year of basic computer skills, with proficiency in Microsoft Office products
  • 0-2 years of customer service, clerical, or business office environment experience
What We Offer

Allina Health provides a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.



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