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Senior Customer Success Manager

1 month ago

Scottsdale, Arizona, United States PayPal Full time

About the Role

PayPal is committed to fair and equitable compensation practices. Our total compensation for this position may include an annual performance bonus, equity, and medical, dental, vision, and other benefits. For more information, please visit our website.

Key Responsibilities

  • Develop and execute strategies to drive customer success and growth.
  • Collaborate with cross-functional teams to ensure seamless customer experiences.
  • Provide exceptional customer support and resolve issues in a timely manner.
  • Conduct regular check-ins with customers to ensure their needs are being met.
  • Identify and capitalize on opportunities to upsell and cross-sell our products and services.

What We Offer

At PayPal, we're committed to building an equitable and inclusive global economy. We offer a flexible work environment, employee stock options, health and life insurance, and more. To learn more about our benefits, please visit our website.

Our Culture

We're proud to have a diverse workforce reflective of the merchants, consumers, and communities we serve. We strive to create an environment where everyone can do their best work with a sense of purpose and belonging.

Equal Employment Opportunity

PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.