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New Construction Operations Coordinator

2 months ago

Charlotte, North Carolina, United States CPI Security Full time
Job Overview

The role of the New Construction Administrator is pivotal in facilitating the initiation of new construction projects. This position is tasked with overseeing builder job creation, managing schedule requests from Builder Partners, and entering Purchase Orders. The New Construction Administrator will engage daily with our Sales, Field Operations, and Finance teams, as well as external builders.

Key Responsibilities

The New Construction Administrator will be responsible for:

  • Coordinating essential administrative functions within the organization.
  • Ensuring a streamlined and effective collaborative workflow.
  • Acting as a liaison between Builders, Field Operations Management, Branch Administrators, and Sales Managers.
  • Supporting the New Construction department to ensure timely and accurate execution of all necessary tasks and processes.
  • Administering and completing documentation required for scheduling New Construction projects.
  • Creating sites and Build Jobs within Salesforce.
  • Managing the scheduling of New Construction prewires, trims, and activations in Salesforce.
  • Confirming permits and arranging inspections as necessary.
  • Assisting New Construction Management with reporting duties.
  • Maintaining schedules on the Online Builder website and updating Salesforce accordingly.
  • Facilitating the management of jobs that are incomplete due to construction delays.
  • Performing additional duties as assigned by Management.

Required Knowledge, Skills, and Abilities

  • Ability to develop and maintain a comprehensive understanding of all policies, procedures, and protocols related to customer accounts, documentation, and reporting.
  • Demonstrated flexibility and willingness to learn and implement new policies and procedures as corporate standards evolve.
  • Professionalism and courtesy in handling inquiries from both internal and external customers.
  • Strong organizational skills and attention to detail.
  • High level of product knowledge, including current features, specifications, promotions, pricing, and discounts.
  • Capability to perform with a high degree of accuracy and competency to meet departmental standards while prioritizing customer and company interests.
  • Self-motivated with the initiative to complete tasks accurately within established timelines and guidelines.
  • Ability to work collaboratively as part of a team and take direction as needed to achieve goals.
  • Professional demeanor and ability to represent the company positively.
  • Strong verbal and computer skills.
  • Understanding and alignment with the company’s core values, goals, mission, vision, and priorities as set by Management.

Preferred Experience

  • Bachelor's Degree or equivalent experience is preferred.
  • 3-5 years of previous administrative experience in a fast-paced environment is required.
  • Experience in a new construction office setting is advantageous.