Steam System Specialist

5 days ago


Brookfield, Wisconsin, United States Badger Thermal Unlimited, LLC Full time
Job Title: Account Manager

The primary focus of this position will be working with customers to identify specific steam/hydronic system issues and offer creative solutions.

Key Responsibilities:
  • Provide engineered solutions for and sales of new equipment, parts, and supplies to a broad range of prospects and customers using steam and hydronic heating.
  • Provide field technical support to customers.
  • Assist customers with identifying correct replacement parts and working closely with our Inside Customer Service team through order and delivery.
  • Manage and monitor customer satisfaction.
  • Prepare quotations for mechanical contractor's design-build projects.
  • Work cooperatively with the inside Customer Service Team.
  • Assist with Customer Service Technical Training.
  • Consistently learn and accurately apply product knowledge to help solve customer issues.
Requirements:
  • BS degree in a technical field, preferably Mechanical Engineering or equivalent experience and preferably at least 5 years of related experience working with mechanical and plumbing contractors and engineers in the HVAC/Steam/Hydronics Industry.
  • Strong Mechanical and Relationship Building Aptitude.
  • Above-average verbal and written communication skills.
  • Ability to manage time, achieve set goals, and work successfully with limited direct supervision.
  • Willingness to proactively learn our industry and work as part of a team.


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