Sprinkles Bakery Team Leader

4 days ago


Las Vegas, Nevada, United States Sprinkles Cupcakes Full time
Cupcake Store Operations
Sprinkles Cupcakes is seeking an experienced shift leader to manage daily operations in our bakery. As a key member of our team, you will be responsible for ensuring excellent customer service, maintaining a clean and safe working environment, and contributing to the success of our bakery.

About the Role
This position is ideal for individuals with prior experience in shift management or leadership roles in restaurants or hospitality settings. You will be expected to work varying schedules, including some weekends and holidays. The successful candidate will have strong communication skills, be able to multitask, and maintain a positive attitude under pressure.

Key Responsibilities
- Retain and demonstrate proper policies and procedures
- Manage guest experiences, including responding to feedback and concerns
- Deliver exceptional customer service within Sprinkles standards
- Manage shift expectations and contribute to the Sprinkles culture and experience
- Serve as a product expert, making recommendations to guests
- Practice proper cash handling procedures
- Adhere to safety and sanitation guidelines

Requirements
- A minimum of 1 year of experience in a shift management position or management role in a restaurant or hospitality setting
- Ability to work a varying schedule, including some weekends and holidays
- Strong communication skills, with the ability to understand and follow written and verbal instructions
- Ability to work well under pressure, while maintaining a consistent pace
- Physical ability to stand for long periods, lift up to 50 pounds, and move around the bakery

What We Offer
- Competitive salary: $$$ (Estimated based on location and industry standards)
- Opportunities for career growth and development
- Paid parental leave and paid time off
- Chance to be part of special memories made daily in our bakery
- Development opportunities to enhance your skills and knowledge

Benefits
- Benefit options include health, dental, vision, life insurance, and 401K
- Daily pay option available to associates
- Sprinkles Associate Card for perks and discounts
- Opportunity to do good through partnerships with charities and community organizations
- Paid parental leave and paid time off


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