Customer Service Ambassador

5 days ago


Easley, South Carolina, United States Planet Fitness Inc. Full time
Job Description
The Member Service Representative plays a critical role in creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests. This includes greeting members, handling front desk activities, and responding to member questions and concerns in a timely and professional manner.

Key Responsibilities:
  • Greet members, prospective members, and guests, providing a warm and welcoming environment.
  • Handle all front desk related activities, including answering phones, checking members into the system, and signing-up new members.
  • Keep the gym and all equipment extremely clean and in good working order.
  • Facilitate needed updates to member's accounts and respond to member questions and concerns.


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